Cheltenham-based A&E Fire & Security has secured six-figure funding from HSBC UK to invest in new technology to help the company achieve their environmental goals.
Introducing a new Customer Relationship Management (CRM) software has enabled the business to digitise and create an online platform for its services, limiting its use of paper and boosting its green credentials. A&E Fire & Security will also use the funding to transform its employee training programme, moving away from paper manuals to digital-based training in a bid to improve customer service.
Lynn de Backer, Finance Manager at A&E Fire Equipment, said:
“Our motivation as a company is one of environmental sustainability, and the addition of the CRM software will not only help us to become more environmentally friendly, but has made our processes more streamlined and cost-efficient. We’re delighted with the results so far and our relationship manager at HSBC UK, Michael Barber, has been made the process incredibly smooth.”
A&E Fire Equipment Ltd, established in 1965, supplies a wide range of fire and security equipment and offers fire safety and maintenance training. With engineers based in the South West, Midlands, and London, the business’s services extend across the country, including Northern Ireland and Scotland.
David Butler, HSBC UK’s Area Director for Bristol, Gloucestershire and Wiltshire, said:
“We’re pleased to have supported Lynn and the team in paving their way to environmental sustainability. We’re looking forward to continuing to see the business flourish.”
To find out more information on what A&E Fire Equipment offers, visit www.ae-fire.co.uk